Turning a Blind Eye: A Failure to Address Dysfunctional Culture

Authors

  • William A. Carden Winston Salem State University
  • Beth Zuech Schneider Queens University of Charlotte
  • Thomas O. Jones Piedmont International University

Keywords:

dysfunctional organization, leadership, management, organizational change

Abstract

Terry came to Southern Beach Technical College after extensive business experience. He was tasked with helping with some Human Resource issues in the department. If he had had any notion of how bad things were, he might have reconsidered.

While the case is primarily descriptive in nature, it is sure to provoke considerable discussion about what should or shouldn’t have been done and what possible recourse could be had at this moment in time.

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Published

2020-04-16

Issue

Vol. 16 No. 2 (2019)

Section

Cases

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