Not Another Survey! Use Interviews Instead to Understand Needs in Your Library

Authors

DOI:

https://doi.org/10.5860/llm.v35i1.7447

Keywords:

interview, survey, assessment, qualitative research, interview protocol, survey fatigue

Abstract

Assessment in libraries is an essential part of managing library resources to meet the needs of patrons and stakeholders. This paper discusses the advantages and disadvantages of two assessment devices—surveys and interviews—in particular as they apply to libraries.

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Published

2020-12-26

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Section

Features