Library Leadership & Management

Library Leadership & Management (LL&M) is the journal of the Library Leadership and Management Association. LL&M focuses on assisting library administrators and managers at all levels as they deal with day-to-day challenges. In-depth articles address a wide variety of management issues and highlight examples of successful management methods used in libraries. Features include interviews with prominent practitioners in libraries and related fields, and columns with practical advice on managing libraries.

Vol 33, No 3 (2019)

Table of Contents

Administrative Updates

President's Message
Lynn Hoffman
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Peer Reviewed

How Can We Serve You Better: Customers’ Perceptions of Services and Facilities Offered in a Community Library
Henry W.L. Ho
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Technology, Collaboration, and Learning: Perceptions and Effectiveness of US Public Library Staff Professional Development
Michael Stephens, Stacey A Mitchell, Ari Zickau
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Communities of Practice as a Professional Development Tool for Management and Leadership Skills in Libraries
Heather Weltin, Nancy Graff Schultz
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Features

Using the Start | Stop | Continue Framework to Improve Library Operations
Magen Bednar, Sarah Robbins
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Library Leadership Lessons Gleaned from WWII Submariners
Stuart Gaetjens
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Communicating Library Values, Mission, Vision, and Strategic Plans through Social Media
Doralyn Rossmann
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