1.
Dsilva J, Balasubramanian S, Ajayan S, Paris C. An Expectation-Experience Analysis of Service Quality of Business Travelers in Low-Cost Airlines. eRTR [Internet]. 2021 Jan. 16 [cited 2024 Apr. 25];18(3):375-92. Available from: https://ertr-ojs-tamu.tdl.org/ertr/article/view/727