Museum Apps Investigated: Availability, Content and Popularity

Authors

  • Agnieszka Miluniec Institute of Information Technology in Management University of Szczecin
  • Jacob Swacha Institute of Information Technology in Management University of Szczecin

Keywords:

mobile technology, mobile apps, ICT in museums, software for visitors

Abstract

The widespread proliferation of smartphones allows the museums of the world to provide their visitors with mobile applications (hence referred to as apps) which not only offer a convenient and usually cost-effective alternative to traditional means of passing information to visitors, but also make feasible new forms of interaction with visitors. In this paper, we draw a snapshot of the current situation in this area by reporting the results of a survey comprising 100 apps dedicated for museum visitors, analysed with regard to their availability, content and popularity.

Author Biographies

Agnieszka Miluniec, Institute of Information Technology in Management University of Szczecin

Agnieszka Miluniec is a research assistant and PhD Candidate at the University of Szczecin, Poland. Her PhD research focuses on the development and evaluation of technology-supported gamification systems for tourist attractions.

Jacob Swacha, Institute of Information Technology in Management University of Szczecin

Jakub Swacha is the head of Information Technology in Management Department at the University of Szczecin, Poland. Jakub’s research interests include the use of mobile technology in tourist attractions and application of gamification to modify tourist behaviour.

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Published

2020-01-01

How to Cite

Miluniec, A. and Swacha, J. (2020) “Museum Apps Investigated: Availability, Content and Popularity”, e-Review of Tourism Research, 17(5). Available at: https://journals.tdl.org/ertr/index.php/ertr/article/view/559 (Accessed: 17April2021).

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Section

Articles