Government’s Perception of Constructing Smart Tourism Cities

Authors

  • Liu Liu School of Business Administration Capital University of Economics and Business
  • Yunpeng Li School of Business Administration Capital University of Economics and Business
  • Huiying Zhang University of Nevada, Las Vegas
  • Esencan Terzibasoglu World Tourism Cities Federation

Keywords:

smart tourism cities, evaluation matrix, government’s perspective

Abstract

The development of technology has triggered innovations in the tourism industry as well as the construction process of smart cities. The adoption of smart tourism products within cities has enhanced tourist’s travelling experience while encouraged tourism businesses. Due to the significant role of publishing policies and strategies, the local government’s participation in the smart tourism city construction is essential. However, the existing guidelines for constructing smart cities has not stressed the smart tourism products, nor did they emphasis the function of local government. This paper fills this research gap and proposes an evaluation matrix that assesses four aspects, namely data research, sustainable development, smart tourism tools and innovative business models. A questionnaire reflecting the evaluation matrix was answered by 37 global cities that have successful experience constructing smart tourism cities. Their positive feedback validates the evaluation matrix and proves it to be an effective guideline for local governments. The research findings enrich the smart tourism city construction literature

Author Biographies

Liu Liu, School of Business Administration Capital University of Economics and Business

Liu liu is an assistant professor in School of Business Administration, Capital University of Economics and Business. Her research focuses on e-commerce and gaming behaviour.

Yunpeng Li, School of Business Administration Capital University of Economics and Business

Yunpeng li is a professor in School of Business Administration, Capital University of Economics and Business. His research focuses on ecommerce, technology application, big data in the context of tourism and smart tourism

Huiying Zhang, University of Nevada, Las Vegas

Huiying Zhang is a Ph.D student in University of Nevada, Las Vegas. Her research focuses on smart tourism city and big data in tourism.

Esencan Terzibasoglu, World Tourism Cities Federation

Esencan Terzibasoglu is a consultant to the secretary general of World Tourism Cities Federation. Her research focuses on destination marketing and city governance.

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Published

2019-12-07

How to Cite

Liu, L., Li, Y., Zhang, H. and Terzibasoglu, E. (2019) “Government’s Perception of Constructing Smart Tourism Cities”, e-Review of Tourism Research, 17(2). Available at: https://ertr-ojs-tamu.tdl.org/ertr/article/view/502 (Accessed: 25 April 2024).

Issue

Vol. 17 No. 2 (2019)

Section

Articles

License

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