Table of Contents
Administrative Updates
| President's Column | |
| Virginia Steel | 62 |
| Editor’s Keyboard | |
| Marta Mestrovic Deyrup | 63 |
Features
| James Neal on the Challenges of Leadership: An LA&M Exclusive Interview | |
| Gregg Sapp | 64-67 |
| Librarianship and Change: A Consideration of Weick’s “Drop Your Tools” Metaphor | |
| Karen Brown, Kate Marek | 68-74 |
| The Value of Faculty Recognition Programs for Libraries: More Than Just “Good Will” | |
| John Riddle, Binh Le, Rebecca Mugridge | 75-81 |
| Using Data to Persuade: State Your Case and Prove It | |
| Denise Troll Covey | 82-89 |
| Assess the State of Your Strategic Plan | |
| J. Parker Ladwig | 90-93 |
Columns
| on managing: A Gift from the Woods | |
| John Lubans, Jr. | 94-97 |
| the truth is out there: Higher Ground | |
| Julie Todaro | 98-99 |
| marketing 101: Can You Hear Me Now? | |
| Deborah Lee | 100-101 |
| manager's bookshelf: Computer and Internet Ethics | |
| Bonnie A. Osif | 102-106 |
News
| LAMA News | |
| Marta Mestrovic Deyrup, Gregg Sapp | 107-112 |
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