Table of Contents
News
| LL&M Seeks Associate Editor Applications |
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Wendi Arant Kaspar, Pixey Anne Mosley |
1 |
Administrative Updates
| President’s Message: Who Are Your Role Models and Why Are They Great Leaders? |
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Gina Millsap |
2-3 |
| Editor’s Desk: Of Zeros and Ones |
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Eric C. Shoaf |
4-5 |
Features
| Harnessing Conflict |
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David Payne |
6-11 |
| Professional Librarian Performance Review: A Redesign Model |
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Threasa L. Wesley, Nancy F. Campbell |
12-17 |
| Informal Assessment for Library Middle Managers |
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Jeanne M. Brown |
18-22 |
| Perspectives on Leadership: Interview with Rosann Bazirjian, Brian E. C. Schottlaender, Hampton “Skip” Auld |
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Joanne Bessler, Stefanie Wittenbach, Eric C. Shoaf |
23-29 |
| Who Will Do the Job? Hiring Older Workers to Fill Library Labor Gaps |
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Anne Marie Casey |
30-32 |
Columns
| leading from the middle: Peer Coaching in the Post-Departmental Library |
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John Lubans, Jr. |
33-37 |
| manager's bookshelf: Communication |
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Bonnie A. Osif |
38-44 |
| where is our future? Who Should Decide: How to Get the Best Decisions throughout the Library |
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Robert F. Moran, Jr. |
45-46 |
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