Table of Contents
Administrative Updates
| President’s Column |
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|
Andrea Laspley |
58, 60 |
| Editor’s Keyboard |
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|
Gregg Sapp |
59-60 |
Features
| ChangeMasters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-first Century: An Interview with Donald E. Riggs |
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|
Rich Ackerman |
61-64 |
| The Future of Planning |
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|
John Bednarz, Jr. |
65-69 |
| Case Study: The NIST Research Library’s Experience Using Focus Groups in Strategic Planning |
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|
Nancy Allmang, Mylene Ouimette |
77-82 |
| Case Study: Where Is the Diversity? Focus Groups on How Students View the Face of Librarianship |
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|
Mary J. Stanley |
83-89 |
Columns
| Marketing 101: The Long Tail - Implications for Marketing Library Services |
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|
Deborah Lee |
90-92 |
| on managing: On the Road, Again: Lessons along the Way |
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|
John Lubans, Jr. |
93-94 |
| manager's bookshelf: Career Issues, Part 1 |
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|
Bonnie A. Osif |
95-100 |
News
| LAMA News and Reports |
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|
Eric C. Shoaf |
101-103 |
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