Post-Occupancy Evaluation of Public Libraries: Lessons Learned from Three Case Studies

Jeffrey A. Lackney, Paul Zaifen

Abstract


Apost-occupancy evaluation (POE) refers to the process of systematically evaluating the extent to which a facility, once occupied for a period of time, meets the intended organizational goals and user-occupant needs.1 POEs provide valuable feedback to the library administrator that can be used to identify and clarify the need for adjustments in space utilization, as well as justify modifications in the original design.

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