The Neil A. Armstrong Library and Archives: That
DOI:
https://doi.org/10.4101/jvwr.v3i1.1600Keywords:
Education, Library, Virtual WorldsAbstract
Migration of library services has moved increasingly toward 2D web services and social interactivity and 3D virtual reference services. Patron satisfaction with reference services is a key tenant for determining a successful reference interaction. The study examines the roles of user identity, educational learning modalities, institutional sustainability, and credibility in achieving overall user satisfaction in reference social interactions within NASA JPLDownloads
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Research Papers