ICT and the Deregulation of the Electric Power Industry: A Story of an Architect's New Tool: Klashner
Marketing respondent: So, its, there kind of sometimes these little balance things, these, I don't know what you call them, uh [types]. Uh, kind of like a [typing], almost like an etiquette or a gentleman's code or whatever you want call it, to doing, playing this game and there are certain people who adhere to and certain people that don't.
Interviewer: Right.
Marketing respondent: So you kind of keep in the back of your mind when you're selling or buying from someone that, you know, has screwed you before in this thing - you know there are people that will cut you for 25 cents. They just don't understand that, you know, its fine go out and save your $10 or your, you know $20 this hour. I'll make it up a day from now or a month from now.